1. Gather the paperwork
- The original quote or estimate, and the final invoice if it is different.
- Any change orders, texts or emails where the price or the scope changed.
- Photos of the work, and proof of what you paid (receipts, card or bank statements).
2. Score the quote or bill
Upload a photo or PDF and QuoteScore scores it 0 to 100 against real quotes and regional pricing benchmarks, line by line, and names the lines that look high. Save the result page so you can quote its numbers in writing.
- Auto: 56% of 807 quotes we have scored came in overpriced.
- Roofing: 42% of 325 quotes we have scored came in overpriced.
- Plumbing: 45% of 284 quotes we have scored came in overpriced.
Live figures from our public dataset, our largest categories.
If the score comes back fair, that is worth knowing too, before you spend time on a dispute.
3. Ask the company in writing first
- Name the specific lines you dispute and the amount for each.
- Say what you are asking for: a refund of the difference, a corrected invoice, or the work redone.
- Give a reasonable deadline, and keep a copy of what you sent.
4. If they do not answer
- File a complaint with your state or local consumer protection office. Find yours on USA.gov.
- If the contractor is licensed, the state licensing board takes complaints too.
- Small claims court in your county handles disputes up to a limit set by your state, usually without a lawyer. Check your court's own site for the limit and the filing steps.
Score my quote or bill
QuoteScore is a pricing check, not a lawyer, an appraiser or expert testimony. A score is an estimate from real quotes and benchmarks; a court or an agency decides what it is worth in your case.